Your Question & Answer

Q: How do I get started and how quickly can my home care services begin?

A: Getting started with Health Horizons Home Care is quick and easy! Simply call our main office at: (757) 518-2800 to personally speak with one of our home care coordinators, email your inquiry to: or visit the Contact Us for Home Care page on this website to fill out a brief online form and electronically submit it with a quick click of your mouse!

We’ll arrange a time to visit you, your family and/or any authorized representative to fully discuss your particular situation and how Health Horizons may be able to help. Together, we’ll go over the care your family needs and the care we provide. We’ll answer all of your questions regarding services and costs. Then, we’ll begin putting together your Custom Care Plan and matching your loved one with the right caregiver. Usually, care can begin within a matter of 24 hours!

NOTE:  Whenever possible, ask to meet with the prospective caregiver(s) before they are assigned to provide you with care. This will provide a good opportunity to interact with the caregiver prior to an assignment. If you are not satisfied with the caregiver, this is a good time to let the agency know.

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